Politique d’expédition

Thank you for visiting and shopping at BonnySquire. We are committed to delivering your order safely, efficiently, and with complete transparency.

Order Processing Time

All orders are processed and prepared for shipment within 3–5 business days, excluding weekends and holidays.

Orders placed after business hours will be processed on the next business day. Once your order has been processed, it will be shipped and you will receive a shipment confirmation email.

During periods of high order volume, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout, if applicable.

Estimated shipping times:

• United States: 5–10 business days

• Canada: 5–12 business days

• International: 7–21 business days

Total delivery time includes both processing time and shipping time.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or customs processing.

International Shipping

We ship worldwide.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not controlled by BonnySquire.

Customs processing may also cause additional delivery delays.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.

Tracking information typically becomes active within 24–72 hours.

You can use the tracking number to monitor your package until delivery.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

BonnySquire is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping details, please contact us immediately at support@bonnysquire.com

Lost or Damaged Packages

Once an order has been shipped, it is handled by the shipping carrier.

BonnySquire is not responsible for packages that are lost, stolen, delayed, or damaged during transit. If your package arrives damaged, please contact the shipping carrier directly to file a claim. Please keep all packaging materials and damaged items as proof.

If you need assistance, our support team will be happy to guide you through the process.

Delivery Delays

Delivery delays may occur due to circumstances beyond our control, including but not limited to:

• Carrier delays

• Customs clearance

• Weather conditions

• High shipping volumes

• Incorrect address information

We appreciate your patience in such situations.

Questions?

If you have any questions about your order or shipping, please contact us:

Email: support@bonnysquire.com
Response Time: 24–48 business hours